Terms of Service
Last Updated: 6/23/2025
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the rrova.com website and the services offered by Rrova ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.
1. Description of Service
Rrova provides an AI driven marketing copilot platform and related services, including but not limited to ad campaign management, automation, personalization, and analytics (collectively, the "Service"). The specific scope of services, deliverables, and fees will be detailed in a separate Service Agreement or Order Form, which will be incorporated into these Terms by reference.
2. User Accounts & Responsibilities
To use our Service, you may be required to create an account. You agree to provide accurate, complete, and current information. You are solely responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3. Client Data and Intellectual Property
You retain all ownership rights to the data, content, and information you provide to us in connection with the Service ("Client Data"). You grant Rrova a worldwide, non-exclusive, royalty-free license to use, process, reproduce, and display Client Data solely for the purpose of providing and improving the Service.
All rights, title, and interest in and to the Service itself, including its software, algorithms, user interface, and all related intellectual property, are and will remain the exclusive property of Rrova and its licensors.
4. Prohibited Uses
You agree not to use the Service to:
- Violate any applicable local, state, national, or international law.
- Transmit any material that is abusive, harassing, defamatory, or obscene.
- Engage in any activity that interferes with or disrupts the Service.
- Attempt to gain unauthorized access to our systems or engage in any data scraping or reverse engineering.
- Promote illegal activities or products.
5. Fees, Payment, and Term
Service fees will be specified in your Service Agreement. All fees are due as specified and are non-refundable except as required by law. The term of the service will also be defined in the Service Agreement. We reserve the right to change our fees with prior notice.
6. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you must do so in accordance with your Service Agreement.
7. Indemnification
You agree to defend, indemnify, and hold harmless Rrova and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.
8. Limitation of Liability
In no event shall Rrova, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service. Our total liability for any claim arising out of these Terms or the Service will not exceed the amount paid by you to Rrova in the 12 months preceding the claim.
9. Disclaimer
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Rrova makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
10. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of [Your State/Country], without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration in [Your City, State], except for requests for injunctive relief.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect.
12. Contact Us
If you have any questions about these Terms, please contact us at robert.mayberry@rrova.com.