Privacy Policy
Rrova Financial Services is committed to protecting your personal information. This policy explains exactly what we collect, how we use it, and your rights as a user.
Last updated: March 15, 2026
IMPORTANT: Rrova Financial Services does not sell, rent, share, or disclose your SMS opt-in information or phone number to any third parties, affiliates, or marketing partners for their own use. SMS consent is never transferred or sold.
Information We Collect
Information You Provide Directly
- Full name, email address, phone number, and mailing address
- Financial information such as credit score range, annual income, and employment status
- Goals, timelines, and preferences submitted through our intake forms
- Communications you send to us via email, phone, or web forms
Information Collected Automatically
- IP address, browser type, and operating system
- Pages visited, time spent on site, and referring URLs
- Device identifiers and general geographic location (city/state level)
- Cookie and tracking data (see Cookie section below)
How We Use Your Data
We use the information we collect solely to provide, improve, and communicate about our services. Specifically:
- To contact you about your intake form submission and match you with the right program
- To schedule and conduct your free strategy consultation
- To send program updates, appointment reminders, and relevant financial information
- To send SMS messages if you have explicitly opted in (see SMS section below)
- To improve our website, services, and user experience through analytics
- To comply with legal obligations and prevent fraud
- To send promotional communications about new services or offers (you may opt out at any time)
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Ever.
SMS Opt-In Details
No Sharing of SMS Opt-In Data: Rrova Financial Services will never share, sell, rent, transfer, or disclose your SMS opt-in consent, phone number, or any related information to third parties, affiliates, or marketing networks. SMS opt-in data is used exclusively for direct communication between Rrova Financial Services and you.
Who sends messages: All SMS messages are sent directly by Rrova Financial Services. We do not use shared shortcodes or third-party SMS marketing platforms that share opt-in lists.
Message types: Transactional messages (appointment confirmations, program updates, account notifications) and promotional messages (new service announcements, financial tips, special offers) — only if you have opted in.
Message frequency: Up to 4-6 messages per month based on your program activity. We will not send excessive messages.
Message & data rates: Standard message and data rates may apply based on your mobile carrier and plan. Rrova does not charge for SMS messages.
How to opt in: You may opt in to SMS communications by checking the SMS consent box on our intake form. Consent is never a condition of receiving our services.
How to opt out: Reply STOP to any text message at any time. You will receive one final confirmation message and then no further SMS messages. You may also email support@rrova.com to request removal.
Help: Reply HELP for assistance, or contact us at support@rrova.com or (602) 492-3357.
Cookie & Tracking Information
Our website uses cookies and similar tracking technologies to enhance your experience and understand how visitors interact with our site.
Essential Cookies
Required for the website to function. These cannot be disabled. They enable core functionality like form submission and page navigation.
Analytics Cookies
Help us understand how visitors use our site (e.g., Google Analytics). Data is aggregated and anonymized — no personal identification.
Marketing Cookies
Used to track the effectiveness of our ads and retarget visitors who have shown interest in our services (e.g., Meta Pixel, Google Ads).
Preference Cookies
Remember your settings and preferences to improve your experience on return visits.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. We do not respond to browser "Do Not Track" signals at this time.
Data Security Practices
We take the security of your personal information seriously and implement industry-standard safeguards:
- All data transmitted to and from our website is encrypted using SSL/TLS (HTTPS)
- Access to personal data is restricted to authorized Rrova staff on a need-to-know basis
- We use secure, reputable third-party infrastructure providers with their own security certifications
- Form submissions and client data are stored in encrypted databases
- We regularly review our data collection, storage, and processing practices
- In the event of a data breach, we will notify affected users as required by applicable law
While we implement these safeguards, no method of electronic transmission or storage is 100% secure. We encourage you to use strong, unique passwords and keep your contact information current with us.
Your Rights
You have the following rights regarding your personal information. To exercise any of these rights, contact us at support@rrova.com.
Access Your Data
Request a copy of the personal information we hold about you.
Correct Your Data
Request that we update or correct inaccurate personal information.
Delete Your Data
Request deletion of your personal data, subject to legal retention requirements.
Unsubscribe from Emails
Click 'Unsubscribe' in any email or contact us directly to stop marketing emails.
Opt Out of SMS
Reply STOP to any SMS, or email us. You will be removed immediately.
Opt Out of Data Sale
We do not sell your data. No opt-out is needed — your data is never sold.
Our No-Sharing Commitment
Rrova Financial Services will never sell, rent, share, or disclose your personal information — including your name, phone number, email address, financial information, or SMS opt-in consent — to any third party, affiliate, data broker, or marketing partner for their own use. Your trust is the foundation of our business. Period.
Questions About This Policy?
Contact our privacy team directly:
Rrova Financial Services · Privacy Policy · Last Updated March 15, 2026