Understanding Debt Collection
Receiving calls from debt collectors can be intimidating, but knowing your rights under the Fair Debt Collection Practices Act (FDCPA) empowers you to handle these situations confidently.
Your Rights Under the FDCPA
What Debt Collectors Cannot Do
Collectors cannot call before 8 AM or after 9 PM, contact you at work if you've told them not to, harass or threaten you, lie about how much you owe, or threaten actions they cannot legally take.
What You Can Demand
You have the right to request written verification of the debt, demand they stop contacting you, and dispute the debt if you believe it's inaccurate.
How to Respond to Collectors
Request Debt Validation
Within 5 days of first contact, collectors must send a written validation notice. Request detailed information about the debt in writing.
Know When to Negotiate
If the debt is valid and you can afford to pay, negotiate a settlement for less than the full amount. Get any agreement in writing before paying.
Getting Professional Help
Dealing with debt collectors can be overwhelming. At Rrova, we help clients understand their rights and navigate debt collection situations. Contact us for guidance on handling your specific situation.